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Change, Culture, Service Speakers

        

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ICMI’s Change, Culture and Service Speakers have unique understanding of people’s motivations. The experience and skills of our speakers and trainers guarantee that they can provide inspiring presentations on how to build great cultures within organisations, how to deliver top-rate customer service, and on encouraging staff to adapt to change.

In the competitive field of business, it is important to have a committed workforce and a comfortable workplace. ICMI’s Change, Culture and Service Speakers all have unique perspectives on what it takes to succeed. Let them show you how.

Need help and expert advice on selecting the right speaker, entertainer or team building activity?

Speaker Keith Abraham
A Certified Speaking Professional who is the author of "Creating Loyal Profitable Customers".
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Speaker AfterBurner
Two genuine Top Gun Fighter Pilots with amazing graphics and audio-visuals show you and your team how to apply the techniques used by fighter pilots in deadly aerial combat!
Speaker Graeme Alford
Graeme Alford is one this country's foremost authorities on Customer Service
Speaker Janine Allis
Janine Allis is the thirty something Founder of Boost Juice Bars Pty Ltd, a business she has established and grown to become the number one juice bar business in the Southern Hemisphere.		 Speaker John Anderson
At the age of 22, John Anderson took 25 Pounds and an idea, and created a new product, an international brand name and a 300 Million Dollar business. It is an incredible story!
Speaker Bob Ansett
"The Entrepreneur's Entrepeneur"- Bob founded the Budget Rent A Car system.		 Speaker Eve Ash
A Business Woman of the Year who has won 140 international awards for creativity and excellence.
Speaker Ian Berry
A leading international business conference and meeting speaker and advisor.		 Speaker Darryl Blake
Darryl is an international speaker, business consultant and author, who focuses on the challenge of building high performance organisations.
Speaker Colin Bockman
Successful sales & marketing executive, innovative business thinker and now professional speaker. 		Speaker Dr. Ian Brooks
New Zealand's leading business adviser and author
Speaker Barry Bull
The owner of Toombul Music and winner of more than 30 Awards for Retailing Excellence.		 Speaker Margot Cairnes
International Leadership Strategist, Executive Mentor/Advisor, and Accomplished International Author and Speaker
Speaker Bob Congdon
Since joining HEWLETT PACKARD COMPANY 25 years ago BOB has held senior support management positions in AUSTRALIA , INDIA, RUSSIA, and SINGAPORE. 		Speaker Stefano De Pieri
Stefano De Pieri is the passionate and charismatic ‘Cook’ from Mildura.
Speaker Catherine De Vrye
International expert in business and government who has worked with politicians, business leaders and elite athletes.		 Speaker Russell Docking
Human Resources expert and specialist in competency-based assessment and certification.
Speaker Richard Dore
Richard joined the team at Proteus as the General Manager of Training in 1998 and with him bought a wealth of knowledge and experience from previous training and development roles. 		Speaker Kirsty Dunphey
Winner of the Telstra Young Business Woman of the Year and Tasmanian Australian of the Year, Kirsty Dunphey owned her own real estate company by age 21, and was a multi-millionaire by age 25.
Speaker Dr. Don Edgar
Best known for his work as Foundation Director of the Australian Institute of Studies. 		Speaker Neil Flanagan
Management strategist and best-selling author with an enlightening presentation.
Speaker Graeme Foster
A successful businessman whose experience in high-level management and training spans 20 years.		 Speaker Morry Fraid
Morry Fraid is the joint Managing Director of Spotlight Stores.
Speaker Max Franchitto
Max Franchitto is the Managing Principal and Founder of MGF Consulting - a Sydney (and Adelaide) based professional and financial services consulting practice.		 Speaker Jackie Furey
Jackie Furey is a psychotherapist specialising in human relationships and personal performance...
Speaker Robert Gerrish
An expert in business and personal devlopment, Robert Gerrish’s presentation style is upbeat and engaging. He speaks with rather than at audiences, inviting commentary and participation.		 Speaker Marcia Griffin
A powerful motivator and businesswoman with extensive hands-on experience.
Speaker Martin Grunstein
Martin Grunstein is one of Australia's most in-demand and entertaining speakers on Customer Service.		 Speaker Dorinda Hafner
A Ghanaian born 'bon vivant', Dorinda is a TV Presenter, Actor, Writer, Chef, Storyteller, Public Speaker and Businesswoman!
Speaker Craig Harper
Motivator, educator, radio personality, author, TV fitness bloke, high-performance coach and possibly the world’s worst singer; Craig Harper is all of it and more.		 Speaker Michael Harrison
Michael Harrison works with business owners and managers who want to maximize the potential of their business.
Speaker Terry Hawkins
A remarkable corporate speaker on communication, performance, sales & service and PEOPLE! 		Speaker Chris Helder
Are you tired of the old generation of sales speakers? Is creating lasting rapport with your clients and colleagues more important than mastering the ‘hard’ close? Chris Helder is the most sought after keynote speaker in Australia when it comes to mastering the power of genuine communication and influence.
Speaker Robyn Henderson
Global networking specialist who has built an impeccable reputation for getting results. 		Speaker Kym Illman
Kym’s passion for wowing clients has been one of the major factors in his company’s amazing success.
Speaker Dr Phil Jauncey
Dr Phil Jauncey is a keynote speaker and corporate trainer in management, performance psychology, communication, marketing, education and sports psychology. 		Speaker Mary Kostakidis
Prior to joining SBS in 1980, Mary was employed as a tutor in the Dept of Modern Greek at Sydney University, a researcher in the Dept of Health, a welfare officer in the Dept of Immigration (during a year’s break in tertiary study), and an interpreter and translations editor for the NSW EAC.
Speaker Stephen Kozicki
An expert with over 20 years experience in conducting high impact workshops...		 Speaker Doug Malouf
One of this country's most outstanding presenters over the past 15 years.
Speaker Annette Marks
Annette Marks, Corporate Communications Coach, founded Voice Dynamics to inspire individuals and organisations to increase their influence. 		Speaker John McGrath
John McGrath, a self-made millionaire at age 23...
Speaker Lisa McInnes-Smith
Lisa is one of Australia's most loved female speakers. Her heart-warming message of inspiration captures hearts and changes lives forever. 		Speaker Anne McKevitt
From a council flat, to leaving school at fifteen, to surviving a horrific accident, to becoming a CEO and a recognised leader in business, Anne KcKevitt's story is inspirational.
Speaker Dr. Ian McLean
Dr Ian McLean is the founder and CEO of HiPerform Learning, a specialist-training firm based in Melbourne, Australia. Ian travels the world as a conference speaker and business trainer. His client list includes many of Australia’s best-known organisations, and he has spoken in countries as diverse as Thailand, Canada, Hong Kong, South Africa and Turkey.		 Speaker Robyn Moore
Robyn Moore is regarded as one of Australia’s best and most in-demand speakers. For over 30 years she has been working in Education, Advertising and the Communication/Entertainment Industry. She has unique skills with "the Power of the Word" and her entertaining, inspiring and thought provoking presentations totally captivate her audiences at national and international conferences
Speaker Dennis Moore
Author of ‘Making Fun Work' and a very experienced M.C.and speaker.		 Speaker Velia Nicholls
She combines humour with her down-to-earth style and practical no-nonsense advice to help businesses significantly improve their staff performance, customer relations and bottom line sales.
Speaker Greg O'Brien
Greg O’Brien is the Manager of Pace Learning’s Organisational Learning and Development division. He has an intimate understanding of the demands of today’s modern corporate environment and how best to address those demands.		 Speaker Tom O'Toole
The inspirational 'Baker from Beechworth' who has built his bakery into one of Australia's greatest success stories...
Speaker Kenichi Ohmae
Renowned management consultant Kenichi Ohmae is making an impassioned plea to the world's national governments: Get out of the way so consumers and businesses can create prosperity in the 21st Century. 		Speaker Tricia Olsen
A pinnacle presenter on Customer Service and Presentation Skills.
Speaker Joshua Owen
One of Australia's most successful Corporate Strategists. 		Speaker Alan Oxley
Alan Oxley is one of Australia's most authoritative advisers on international trade. He has expertise in all areas of international trade, from agriculture to services, from intellectual property to government procurement, as well as the particular provisions of international trade agreements.
Speaker Derek Percival
Derek's experience in the field of personal and professional development spans 12 years. 		Speaker Michael Podolinsky
He develops the people who develop people, teaching them how and where to focus for success.
Speaker Tom Potter
An innovator and leader - people, persistence, success... 		Speaker Katherine Sampson
Founder & Managing Director of Healthy Habits which currently has 23 stores nationally and since 2004 the business has achieved growth of over 800 per cent.
Speaker Roger Sayers
With extensive senior-level experience in the retail and hospitality industries, Roger has a deep understanding of how businesses work. He consults to a range of clients, advising and shaping strategic direction and helping them to maximise profitability. 		Speaker Steve Simpson
Dynamic international speaker and author.
Speaker Big David Staughton
David Staughton motivates people to move beyond their comfort zone, try new things and get much more out of life. Dave achieves genuine results through improved business leadership, strategy implementation, sales & marketing and most of all improving TEAMWORK ! 		Speaker Bruce Sullivan
Bruce is a relationship specialist and focuses on three key areas, Service and Sales, Change Management and Personal Leadership.
Speaker Jill Sweatman
One of the few Australian business educators who has studied at the Disney University, Florida.		 Speaker Candy Tymson
Interactive speaker with more than 25 years managerial experience within public relations and marketing.
Speaker Barry Urquhart
Author of "Serves You Right", the largest-selling book on quality customer service in Australia. 		Speaker Tammy Van Wisse
Marathon swimming champion who has conquered some of the world's longest, deepest and coldest waterways.
Speaker Bill Vis
Bill Vis commenced mowing lawns as “Bill Vis Lawn Mowing Service” part-time to supplement income his income in 1972 – the beginnings of the VIP Home Services enterprise which is now a household name in Australia, and one of the largest and longest running franchises.		 Speaker John Walker
John has achieved business success through a focus on leadership, planning, marketing, technology and significant investment in people and business partners.
Speaker Margaret Webster-Hypatia
If you're planning a conference, workshop or meeting, Margaret is an experienced conference presenter and can enliven your meeting with presentations that are interesting, relevant and entertaining! 		Speaker Jodie White
'A Human Dynamo - The Change Maker'
Speaker Keran Wicks
Keran is the founder and Managing Director of Network Video, one of the leading players in Australia's $1 billion DVD industry. 		Speaker Ric Willmot
The Consultant’s Consultant, Ric Willmot, assists organizations to improve performance and productivity.
Speaker Belinda Yabsley
Starting in the automotive industry as a receptionist, Belinda went on to become the youngest Branch Manager of a Mercedes-Benz owned dealership in Australia, and the first female to be recruited for this position.		 Speaker Jason Yat-sen Li
Jason has an Arts/Law degree with first class honours from the University of Sydney and a Masters of Law from New York University Law School, where he was Australia’s Hauser Global Fellow for 2000 and Convocation Speaker for the graduating class of 2000.